Open Source Support
CCSS has been active in the Open Source on OpenVMS Community for many years. We are involved in regular discussions of issues in the Community and host a monthly conference call. The participants of this regular conference call include Community members from around the world, HP OpenVMS Engineering and VSI OpenVMS Engineering.
Being active in the porting and usage of Open Source applications and utilities to OpenVMS keeps us current in development environments. Tell us what you need to do, and we'll help you do it more smoothly.
We provide installations and implementation support of open source application and tools that are currently ported to OpenVMS. We also provide problem resolution support if you report these problems to us and we have a support contract with you.
Installation and support of open source applications and utilities on OpenVMS is provided in a few different ways:
- Fixed Price
- Subscription
- Time and Materials
- Any Reasonably Negotiated Agreement
So which type of support relationship is best for your needs? You can check our price list to find out.
If you JUST need to get it installed or resolve an issue and do not expect to have requirements for future support then Fixed Price might be what you want. Fixed price installation and support are available on a limited number of open source packages for OpenVMS. The requirements for this are well defined deliverables and incident style support - the customer pays for each particular issue. Packages that meet these criteria include GNV, GNV Update Packages, Perl, Python and similar products.
If your organization has a requirement of ongoing operational support and needs to keep up to date with the newest versions of open source packages then the Subscription option might be best for you. Subscription pricing for installation and support is also available on a limited number of open source packages for OpenVMS. The requirements for this are well defined deliverables and the user's desire to have CCSS maintain and keep up to date the selected packages. Packages that meet these criteria include GNV, GNV Update Packages, Perl, Python and similar products.
For those that have large or complex environments then we can provide you with a proposal for support on a time and materials basis. Time and materials based installation and support is also available on any other package not previously mentioned but already ported to OpenVMS.
CCSS would be happy to provide you a quote for installation and/or support of open source software to meet your business requirements on OpenVMS.
Not all open source applications and utilities are currently available on OpenVMS. If you need a specific version of an application or utility not currently available on OpenVMS, please contact us so we can discuss how we can port the code to meet your specific needs.